Bit Literacy: Productivity in the Age of Information and E-mail Overload

Last updated October 31, 2026

By Mark Hurst

Mark Hurst, founder of the consulting firm Creative Good, offers a practical system for handling the flood of email, files, photos and tasks that comes with digital life. He calls the skill bit literacy. He explains how to empty the inbox every day, keep a simple to-do list, name and store files so they can be found, and choose a few dependable tools, so that people can control their information instead of being buried by it.

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