Seeing What Others Don't: The Remarkable Ways We Gain Insights

By Gary A. Klein

Categories: Business & Money, Science & Math

Research psychologist Gary Klein studies how people gain insights, from scientists and detectives to firefighters and business leaders. Analyzing 120 cases, he identifies different paths to insight, such as connections, contradictions and creative desperation, and explains what blocks them, including organizational pressure to avoid errors. Klein offers ways for individuals and organizations to encourage insight rather than suppress it, balancing the need to reduce errors with the need to discover.

Recommended by 1 person