Scaling Up Excellence: Getting to More Without Settling for Less

By Robert I. Sutton, Hayagreeva Rao

Categories: Business & Money

Stanford professors Bob Sutton and Huggy Rao study how organizations spread good practices as they grow without losing quality. Drawing on research and cases from companies such as Google, Starbucks and Ikea, as well as hospitals and schools, they describe the choices and principles that help leaders scale excellence. They emphasize the need to spread the right mindset, cut bad behavior and keep accountability.

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