Different: Escaping the Competitive Herd

By Youngme Moon

Categories: Business & Money

Harvard Business School professor Youngme Moon argues that competition often makes products more alike, not more distinct. As companies copy each other's features, categories become crowded with near-identical offerings and customers stop seeing differences. Moon describes companies such as IKEA, Google and Harley-Davidson that broke away from the herd with reverse, breakaway or hostile positioning, and shows how true differentiation comes from bold choices.

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